Immunization Records Fiasco

So here's the problem.

I got a notice with my Business Program acceptance that I must provide immunization records for a number of shots. I was told these needed to be submitted by January 18th. Original records AND copies must be provided.

On Monday, Jan 11th, I was able to get in touch with my former pediatrician, which took forever to find him, and have my records faxed to my job so I could take them to the school. Because of the stipulation that original records be provided, I wanted to call the school and explain my circumstances rather than go to the office and be told to go home because I don't have the correct records.

I called the admissions office at La Guardia CC and got an IVR system (ugh) and I ended up on a voice mail system after trying at least 5 times to get to a person. The outgoing message stated that someone from the office will get back to me before the day is out (7pm) and to leave a message. I leave my message with my name, phone number, and my question and I wait all day for a call back. No calls from the school.

I try calling the school on Tuesday and have the same thing happen. No calls from the school on Tuesday.

I try calling the school on Wednesday and have the same thing happen. No calls from the school on Wednesday.

I try calling the school on Thursday and have the same thing happen. Out of sheer luck, I get a call from the school on Thursday night at 6:59pm, right before their office closes, with the admissions office inviting me to a new student event. This event is during work hours, so I could not go to it, but I got to ask my question about my medical records and got my answer that yes, the faxed documents are acceptable.

Here is the problem. I was told via the letter that the records needed to be filed by the 18th, which is MLK Day and the CUNY offices are closed. The offices are closed Friday, saturday & Sunday on a regular week, and are closed on the 18th when I need to have these filed by.

Seriously, WTF.

I am going to call them on Monday just to see if the office is open because the IVR does make that distinction. If it is open, I will be stopping by there after work and before bowling to drop off my paperwork and set my appointment to register.